Privacy Policy

[www.framashop.co.uk] is a website operated by [Frama UK Limited] and we may collect certain information about you in the course of your use of this website or through transactions with you. We take privacy and security of customer information seriously and will only use your personal data as set out in this privacy policy. By using the [www.framashop.co.uk] site you agree to us collecting and using your personal information in accordance with the details below.

What information will we collect about you?

We will collect information about you when you register with [www.framashop.co.uk], when you purchase goods from us and when you contact us either by e-mail [or through our call centre]. We will also collect data regarding your usage of the [www.framashop.co.uk] site.

How will we use the information we collect about you?

We may do the following with your personal information:-

• Store and use it to provide you with any goods which you order from us;

• Disclose it to third parties who supply us with goods, where the disclosure is connected with the provision of such goods. This may require disclosure of your information to companies within the Frama group;

• Improve and develop the products we offer by analysing your information including information relating to your usage of [www.framashop.co.uk] site; and

• Send you information about products and services which may be of interest to you.

Will we share your information with anyone else?

We will share your information with other members of the [Frama] group who may e-mail you with information about products and services which may interest you. If at any time you no longer wish to receive such e-mails please follow the instructions set out in the e-mails and you will be removed from the mailing list. We may also need to pass your personal information to anyone to whom we transfer our rights and duties and we may also disclose your information to any applicable regulatory body or if the law requires or allows us to.

Can you update your information?

You may update your information by contacting us by e-mail or phone as set out below.

Can you ask for a copy of the information we hold?

You have a right under the Data Protection Act 1998 to access the information we hold about you, subject to certain conditions. Please contact us as set out below for further information.

Cookies

Cookies are files we transfer to your computer’s hard disk. Cookies can store information about your preferences and other information which you need when you visit a website, helping to avoid the need to type this same information on each visit. We can also use cookies to show us how you are using our website. [www.framashop.co.uk] may use cookies in order to personalise our service and to help you to use the [www.framashop.co.uk] website more easily. Most web browsers automatically accept cookies. However you do not necessarily have to accept them, since your browser may allow you to turn off this feature.

Contacting us

If you:

• do not wish to receive marketing material;

• or wish to update your personal information or request access to it;

• or have any other queries or requests about our processing of your personal information

please telephone us on [01992 451 125] or send us an e-mail at [info@framashop.co.uk].

The information padlock

In order to alert the public in situations where they are being asked to disclose personal information which may then be processed, the Information Commissioner, an independent officer who reports to Parliament and promotes and to an extent policies the Data Protection Act 1998 has launched an information signpost scheme featuring a padlock symbol. This will be used by data controllers and placed at any point where information is requested in the media used.

It is intended that customers will then be able to tell at a glance that their personal information is being collected; and they will be directed to sources which will clearly explain how their information is to be used. This padlock symbol can be downloaded from www.dataprotection.gov.uk.